Returns, Refunds, & Exchanges

IMPORTANT INFORMATION ABOUT RETURNS & EXCHANGES
Requests for returns or exchanges must be made within 14 days of receiving your order.

Please follow this link to have your request reviewed & approved before you send it:  🖇️ Returns Link

Returns or exchanges not made via this link cannot enter our quality control system & will not be processed.

REASONS FOR RETURNS

↳ A change in size
Please note the correct size you need, and we'll send it to you. While we are happy to exchange because of the size, we will not issue refunds if you choose the incorrect size.

↳ You received the wrong item
Please send a photo of the incorrect item to support@vastitch.com, and we will follow up for you and resolve the issue accordingly.

↳ You received a damaged/faulty item
Quality is our top priority, if you receive a damaged or defective item, you do not need to return it. We would like to ask you to please send an email to support@vastitch.com with your order number and a photo of the defective or damaged sportswear within 7 days of receiving your order. We will send you a 100% new item for free if there is damage or apparent defect.

 

●○●○●○●○●

WE CANNOT ACCEPT RETURNS OR EXCHANGES IF:
You do not use the http://returns.vastitch.com link to have your return request reviewed and approved by our team, prior to you sending your product back.

A 'change of mind' because we print on demand & do not hold stock.
⊳ The item(s) have been worn or washed
⊳ The item(s) have been altered in any way
⊳ The item(s) are in any way defective from the original and salable condition unless the condition is our fault.
⊳ The item(s) do not have the original tags on them
⊳ The item(s) were a Final Sale item
⊳ Bikinis are not allowed for return or exchange due to hygienic and sanitary reasons.

Any further questions about our return policy?
Please send us an email at support@vastitch.com
Please follow this link to have your request reviewed & approved before you send it: 🖇️ Returns Link

NOTE: Returns or exchanges not made via this link cannot enter our quality control system & will not be processed.